Terms & Conditions

# Terms & Conditions

Welcome to our store. These Terms & Conditions govern your access to and use of our website and the purchase of our digital products, including ready-made design templates and downloadable design files.

By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

## 1. General Terms

Our store provides digital products, including ready-made design templates and editable design files in formats such as PSD, EPS, AI, and other formats specified on the relevant product pages.

All products are delivered electronically. We do not sell or ship physical products through our website.

We reserve the right to update these Terms & Conditions when necessary. Any changes will be published on this page.

## 2. Products and Descriptions

We make reasonable efforts to ensure that product descriptions, preview images, file formats, and other details are accurate.

Customers are responsible for reviewing the product information before making a purchase, including:

- The available file formats.
- The included files and design elements.
- Software requirements and compatibility.
- Any specific product limitations stated on the product page.

Preview images are provided to demonstrate the design. The actual files and included elements will depend on the description of the purchased product.

## 3. Orders and Payments

All orders are subject to successful payment confirmation.

Customers must provide accurate information when placing an order, including a valid email address when required for digital delivery.

We reserve the right to cancel or refuse an order where necessary due to suspected fraud, payment issues, technical errors, or other legitimate reasons, subject to applicable laws.

Prices, product details, and available payment methods are displayed on our website and may change from time to time. Changes will not ordinarily affect orders that have already been confirmed, except where required by law or necessary to correct an obvious error.

## 4. Digital Product Delivery

Purchased digital products are delivered electronically through download links, email, or other delivery methods specified on our website.

No physical shipping is required.

Customers are responsible for providing accurate contact information and ensuring they have the necessary software and equipment to download, open, and use the purchased files.

If a download link does not work or a purchased file cannot be accessed, customers may contact our Customer Support Team for assistance.

## 5. Intellectual Property and Usage Rights

All digital products available in our store are subject to applicable intellectual property laws and the license terms specified on the relevant product page.

Purchasing a design template grants the customer the usage rights stated in the applicable product license. Unless expressly permitted by the relevant license, purchasing a digital product does not transfer ownership of the original intellectual property or copyright.

Customers must not:

- Resell, redistribute, or share the original digital files as standalone products.
- Upload purchased files to other websites or marketplaces for redistribution.
- Claim ownership or authorship of designs created by another person.
- Use the purchased files in a way that infringes the intellectual property rights of others.
- Remove copyright notices or licensing information where prohibited.

Customers may use, customize, or modify purchased templates for personal or commercial projects only to the extent permitted by the applicable product license.

## 6. Software Compatibility

Some digital products require specific software, applications, or versions to open, edit, or customize the files.

Customers are responsible for checking software compatibility before purchasing.

Our store is not responsible for incompatibility caused by a customer's device, operating system, software version, or lack of the required applications, provided the product has been accurately described.

## 7. Refunds and Returns

Due to the nature of digital products, purchases are generally non-refundable once the files have been delivered or made available for download, subject to applicable laws and consumer protection requirements.

If a purchased file is corrupted, inaccessible, incorrectly delivered, or materially different from its description, customers should contact our Customer Support Team.

We will review the issue and make reasonable efforts to provide an appropriate solution, such as a corrected file, a replacement download link, or another remedy where applicable.

For further information, please review our Refund & Return Policy.

## 8. Customer Responsibilities

By using our website, you agree to:

- Provide accurate information when placing an order.
- Use the website for lawful purposes.
- Respect applicable copyright and intellectual property rights.
- Keep your order and download information secure.
- Avoid activities that may interfere with the operation or security of our website.
- Review product descriptions and applicable license terms before purchasing.

## 9. Third-Party Software and Services

Our digital products may require third-party software or applications, including design programs such as Adobe Photoshop or Adobe Illustrator.

Our store is independent of these third-party providers unless explicitly stated otherwise. We do not own or control their software, pricing, policies, or availability.

Customers are responsible for obtaining any required software and complying with its applicable terms and licensing requirements.

## 10. Website Availability

We make reasonable efforts to keep our website accessible and operational. However, temporary interruptions may occur due to maintenance, technical issues, or circumstances beyond our control.

We do not guarantee uninterrupted access to the website or that all features will always be available.

## 11. Limitation of Liability

To the extent permitted by applicable law, our store shall not be liable for indirect or consequential losses arising from the use or inability to use our website or digital products.

Nothing in these Terms & Conditions excludes or limits liability or consumer rights that cannot lawfully be excluded or limited under applicable law.

Customers are responsible for ensuring that their use of purchased digital products complies with applicable laws and the relevant product license.

## 12. Privacy

We respect your privacy and handle personal information in accordance with our Privacy Policy.

By using our website, you acknowledge that your personal information may be collected and processed as described in that policy.

Please review our Privacy Policy for further details.

## 13. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our products, website, business practices, or legal requirements.

The updated version will be published on this page with a revised Last Updated date. Your continued use of the website after changes take effect is subject to applicable law.

## 14. Governing Law

These Terms & Conditions are subject to the applicable laws and regulations governing our business and transactions.

Any disputes arising from the use of our website or the purchase of our products will be handled in accordance with applicable law and the jurisdiction of the competent authorities.

## 15. Contact Us

If you have any questions regarding these Terms & Conditions, our digital products, or an order placed through our website, please contact our Customer Support Team using the contact information provided on our website.

We will make reasonable efforts to respond to your inquiry as soon as possible.